Shipping Policy

Effective Date: March 11, 2026

Thank you for shopping at GarphelShop (https://garphelshop.com).

This Shipping Policy explains how we process and deliver orders worldwide.

1. Order Processing Time

All orders are processed within 0–3 business days after payment confirmation.

Processing time may be extended during:

  • High demand periods
  • Holidays
  • Promotional events

Customers will receive a confirmation email once the order has been processed.

2. Shipping Time

We ship worldwide where available.

Estimated delivery times:

  • United States: 7–20 business days
  • Europe: 7–20 business days
  • Brazil: 10–25 business days
  • Other countries: 10–30 business days

Please note:

Delivery times are estimates and may vary depending on location, customs processing, and local postal services.

3. Customs, Duties and Taxes

International orders may be subject to:

  • Customs fees
  • Import duties
  • Local taxes

These charges are the responsibility of the customer.

GarphelShop is not responsible for customs delays or additional fees imposed by your country.

4. Tracking Information

When available, tracking information will be provided via email.

Tracking information may take 2–5 days to update after shipment.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Reshipping may require additional payment.

Please contact us immediately if you notice an address error.

6. Delayed or Lost Packages

If your order is delayed beyond the estimated timeframe:

Contact us at:
https://garphelshop.com/contact

We will investigate with the shipping carrier.

We are not responsible for delays caused by:

  • Customs inspections
  • Postal service disruptions
  • Natural events
  • Incorrect address provided by the customer

However, we will do our best to assist customers in resolving shipping issues with the carrier.

7. Split Shipments

Orders containing multiple products may arrive separately due to supplier or warehouse logistics.

8. Order Cancellation

Orders may only be canceled before they are processed and shipped.

Once shipped, orders must follow our Refund & Return Policy:

Refund & Return Policy

9. Contact Information

GarphelShop

Owner: Gabriel R. G. Almeida
Business Location: Brasília, DF, Brazil

Website: https://garphelshop.com
Contact: https://garphelshop.com/contact
Customer support: support@garphelshop.com
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC)